United Airlines BusinessFirst television screen. All photos by Benet J. Wilson
I recently flew to London for a quick trip to get a sneak peek of the flagship United Club at Heathrow’s Terminal 2, expected to open on June 4. The flight out of Washington Dulles International Airport was on a Boeing 777, and I was fortunate enough to get a seat in BusinessFirst, which has a full lie-flat seat.
The service was impeccable. There was pre-departure champagne, and another round with my beloved ramekin of warmed nuts. I went with the Mexican chicken with yucca and tomatoes. Delicious! I ended with a cheese plate and yes, I had the sundae, which was a mistake. I felt way too full.
I used the time to catch up on my movies, watching “The Hunger Games” and “American Hustle;” both were great. I killed some time with “Sex and the City” episodes before we landed.
Another perk of being a BusinessFirst customer is that United gave us fast-track cards for immigration, which made that process quick. I needn’t have worried about not getting my exercise, because I had a long, lovely stroll down the halls of Heathrow Terminal 1, which could really use an upgrade.
But the best BusinessFirst perk is access to the Arrivals Lounge, which is currently shared with US Airways and South African Airways. I had the chance to take a long, leisurely shower while my clothes were ironed. I had several cups of “white” coffee and a made-to-order breakfast of smoked salmon and eggs.
I had a comfy chair to take a quick nap, and there were U.S. outlets that allowed me to power up my iPhone and my iPad. And the British are just as obsessed with the Oscar Pistorius trial as we are, with the lounge television showing coverage from the BBC.
Overall, I enjoyed my time in BusinessFirst. I only had one nit, and it’s a small one. The seating in BusinessFirst on the 777 is 2-4-2. If you’re sitting in the middle seats on the 2-4-2 row, it can be a bit difficult to negotiate a bathroom break if your seat mate is sleeping. But you know what? It still beats sitting in coach, kids!