Tag Archives: passenger experience

Sheraton Unveils “Delight my Delay” Program at JFK Airport’s Terminal 7

It’s time for holiday travel crunch time. The crowds. The delays. The screaming children. The lost luggage. But the good folks at Sheraton Hotels and Resorts have unveiled a special program at JFK Airport Terminal 7 for travelers experiencing the bad part of holiday travel.  Travelers at Terminal 7 will have the chance to turn their delays into delights by redeeming gifts and prizes while they wait in the airport through Thursday Dec. 24.  See how it works in the video below.

I wish you all a very happy holiday season and look forward to a great 2016!



Interesting Link – VIDEO

Sadiq Gillani is the senior vice president at Lufthansa Group, where he is responsible for corporate strategy, portfolio strategy, innovation and business development. He is also a lecturer at Stanford GSB and a member of the World Economic Forum’s Global Agenda Council for Travel. On September 30, 2014, he gave a talk at TedX Berlin on his vision for the airline passenger experience in the future.