Donald Trump speaking with supporters at a campaign rally. Photo courtesy of Gage Skidmore/Wikipedia
The week started off with a bang after President Donald Trump issued an executive order that temporarily stopped citizens from seven majority-Muslim nations — Iraq, Iran, Sudan, Libya, Somalia, and Yemen — from entering the United States, reports Quartz. It caused chaos for airlines around the globe over confusion on the status of dual citizens and green card holders, among others.
American Airlines CEO Doug Parker said the ban caused turmoil at airports. “Crews, reservations agents and airport teams have witnessed turmoil in our airports that shows how divisive this order can be,” he said in a letter to employees. “It is the current law of the U.S., and so long as that is the case, we must comply.”
Photo courtesy of Etihad
One Muslim country not affected by the ban was the United Arab Emirates. And it looks like Abu Dhabi-based Etihad is trying to stay on Trump’s good side by announcing it would not add any more U.S. routes. “We are not flying into any further points in the U.S.A.,” Etihad Aviation Group Chief Executive Officer James Hogan said Wednesday in an interview with Bloomberg Television. “We are very comfortable with our American network.” The carrier currently serves New York, Washington, Chicago, Dallas, Los Angeles and San Francisco.
Etihad and Emirates are two large carriers that are not in one of the major three global airline alliances. Rumors flew earlier this week that Etihad was considering a move into the Star Alliance, but it didn’t come to pass. Instead, the airline is “increasing cooperation” with Star Alliance stalwart Lufthansa, reports Cranky Flier. The airlines had been enemies in the past over keeping the Big Three Middle East carriers off their turf. But they were tied together by Air Berlin, which Etihad has a stake in and Lufthansa leased extra aircraft from for its Eurowings and Austrian Air subsidiaries. Cranky feels there’s more to come, and I agree.
United Airlines is one of the Big Three carriers — along with American and Delta — that have been fighting to stem the growth of the Big Three Middle East carriers, all known for offering superior service in all cabin classes. It’s been no secret that the Chicago-based carrier has suffered on the service side since its merger with Continental Airlines in 2010. A video obtained by Skift shows CEO Oscar Munoz admitting as much, saying “A business customer will stay with you for a little bit of time,” during a Jan. 23 Q&A with employees at its Dulles Airport hub. [“And then] it’s just ‘I can’t do this anymore.’ And so now you’ve lost that market.”
A TSA PreCheck line at Ronald Reagan Airport. Photo courtesy of TSA
When it comes to good service on the ground, TSA’s PreCheck program was initially lauded for helping to ease the stress of going through airport security checkpoints. But when the agency started letting anyone use the lanes, lines got longer and those who paid for the service were very unhappy. Now the Chicago Tribune reports that TSA plans to “significantly reduce” the number of number of frequent fliers that go through the PreCheck line for free. The change is part of TSA’s “natural progression” to limit expedited screening, said spokesman Michael McCarthy.
As carriers including Delta, American and United add a Basic Economy product to compete with ultra-low-cost carriers like Spirit Airlines and Frontier Airlines, Southwest Airlines CEO Gary Kelly says his carrier won’t be adding it. According to USA Today, Kelly feels that separate cabins would only confuse its customers. “There is a huge value in offering all of our customers – 100 percent of them – a great product,” he said. “We like to say at Southwest, there is no second class.”
Speaking of Spirit Airlines, the Fort Lauderdale, Fla.-based carrier — which launched the trend of travelers paying for checked and carry-on bags — has announced that it will cut the size of the free personal item passengers can carry by 25 percent, to about a foot, reports the Telegraph. The change will take effect on April 4.
The TWA Flight Center building at JFK Airport. Photo courtesy of AudeVivere/Wikipedia
When I started writing the airports beat for Aviation Daily in 2006, one of the first stories I covered was plans by the Port Authority of New York and New Jersey to turn the iconic TWA Terminal 5 at JFK Airport into a hotel. After a few years, the plans fell by the wayside, plagued by design issues and cost. Fast forward to now, when MCR Development and port officials held a groundbreaking ceremony in January to launch construction, reports Business Insider. The the TWA Flight Center Hotel is scheduled to open in 2018.
Part of that project will include the resurrection of the TWA Ambassadors Club, the airline’s lounge for its best customers. I’m a big fan of airport lounges as an oasis away from the traveling masses. You can read my recent review of the Delta Sky Club at Hartsfield-Jackson International Airport’s Gate B18 on TravelZork.com here. The Simple Dollar blog takes a look at what lounges have to offer and if memberships can actually save you money.
And the UK’s Daily Mail gives us a peek inside Qantas’ very exclusive, invite-only 140-seat Chairman’s Lounge. The lounges, located at Sydney, Melbourne, Brisbane, Canberra, Adelaide and Perth airports, are hidden behind a door labeled ‘private’ and offer upgraded free food and beverages, isolation from the traveling public and the chance to rub elbows with the country’s elite, along with personal assistance from airline employees.
A Delta Air Lines Boeing 747 parked at Tokyo’s Narita International Airport. Photo by Benet J. Wilson
We’ll end the week with this story from C/NET, where reporter Katie Collins and I share a common passion: a love for the Boeing 747. She waxes poetic about her trip on the “Queen of the Skies” via Virgin Atlantic, among the airlines that are phasing out the iconic four-engine jumbo jet.
There was much more that went on this week. So be sure to check out these four stories over the weekend.
EDITOR’S NOTE: Benét J. Wilson is a freelance aviation/travel writer based in Baltimore who is available for your writing and branded content/content marketing projects. She’s the Air Travel Expert for About.com. Follow her travel-related magazines on Flipboard: Best of About Travel, a joint curation venture with her fellow About Travel Experts; Travel-Go! There’s Nothing Stopping You, all about the passenger experience on the ground and in the air; and Aviation Geek, a joint magazine sharing everything you need to know about the commercial aviation industry. Check out her travel-related boards on Pinterest and follow her on Twitter at @AvQueenBenet, on her Aviation Queen Facebook Page and on Instagram at aviationqueen.